About Praxia

An Australian company, for Australian clinics

Praxia Clinical Solutions is building practice management software for Australian allied health clinics. It was built with a working clinic, and fit for each discipline is confirmed in a walkthrough. The company is Australian and currently in incorporation, and our office is in Penrith, NSW.

Praxia is built to handle booking, clinical records, recall, follow-up and reporting. What is built today is the grouping of lapsed patients by rules the clinic sets, and a log of who needs a personal call. Recall and reactivation messaging is set up clinic by clinic in the pilot, after checking who it would reach. The aim is that clinicians spend their time with patients and owners spend less of theirs chasing the diary by hand.

Why we built it

Clinic teams can spend a lot of time on manual follow-up, reminder chasing and re-keying the same details between tools. The cost is not only the hours. A cancelled slot that is not refilled, a patient who stopped coming and was never contacted, and a referral letter that waits a fortnight are all revenue a clinic can leave uncollected. That work matters, and Praxia is designed to give it a place to be tracked rather than left to memory.

We started with that problem in a real clinic and asked what a practice system would look like if it were designed around the way a clinic actually runs, rather than around a spreadsheet.

Read how Praxia began, from a spreadsheet in a clinic back room to the product we are building today.

“We started with that problem in a real clinic and asked what a practice system would look like if it were designed around the way a clinic actually runs.”

Where Praxia stands today

We want to be direct about this, because it affects how you should weigh everything else on this site.

Praxia is a pilot with Evolution Medical Care, a clinic run by Praxia’s founders, and is being onboarded to it now.

That means Praxia is not yet something you can sign up for and start using tomorrow. We are onboarding carefully, one clinic at a time, with an operator guiding the set-up. We have no customer numbers, reviews or case studies to show you, because none exist yet, and we will not invent them.

“That means Praxia is not yet something you can sign up for and start using tomorrow.”

Some parts of Praxia are part of the pilot product and others are still being built. Where private health fund claiming and card payments through Tyro Health stand is set out on the product status page. Recall cohorts are built, and recall messaging is set up clinic by clinic in the pilot too. The AI features are designed so that a clinician reviews and approves every AI draft before it is used. Each guide and feature page says plainly which is which. Owners get a reports page with no-show rate and revenue per visit by clinician, and that is built.

Who is behind Praxia

Praxia is founded by Andrew Romano and Giuliana Torino, co-founders. When you book a walkthrough, it is with the founders.

A disclosure you should have

Praxia’s founders also run Evolution Medical Care, the clinic we are piloting with. Praxia is shaped by a working acupuncture and allied health clinic, so acupuncture and Traditional Chinese Medicine clinics are part of who it is built for. We think you should know that when you read what we say about how Praxia works in a real clinic. It is also why the product has been shaped by daily clinic life, and why we are cautious about claiming results: one clinic that we run ourselves is not independent evidence, and we do not present it as such.

How we work

• Features earn their place. We build what solves a problem a clinic owner or clinician actually has, and we start with where the clinic loses time and revenue, not with what is trending.
• No invented proof. We do not publish customer counts, testimonials or results, because none exist yet. We describe what the system does and let you judge it.
• Plain language. We write about cancellations, the diary and dead time, because that is how clinics talk.
• Clinicians stay in charge. Notes need sign-off. AI-drafted letters need a clinician’s approval before anything is sent.
• Disclosure over slogans. Some services we rely on are overseas, and we say which, in our privacy policy.
• Operator-led onboarding. A Praxia operator runs a guided set-up session with the clinic owner. We have not yet timed a full setup, so we do not quote how long it takes.

If you want to see how this plays out in practice, the features page and how it works describe the product, and our guides explain the day-to-day problems it is built around.

The mark

The Praxia mark is a leaf silhouette with a pulse line across it, warm orange against deep teal. The leaf stands for clinical steadiness and the pulse for warmth: a practical system made by people who still think of this as care work, not only software.

Who this is for, and who it is not for yet

Praxia is for owners, practice managers and clinicians at Australian allied health clinics who are tired of stitching together booking, notes and reports. It suits clinics that are happy to be among the first, to give feedback, and to move in a planned way with us guiding.

It is probably not for you yet if you need Medicare, DVA or NDIS claiming built in, or if you need a self-serve trial you can start this afternoon. Medicare, DVA and NDIS are in scope for the platform but not part of the early pilot release, and may arrive during the pilot or, more likely, before commercial release, so tell us if they matter to your clinic. We would rather tell you that now than after you have spent a week finding out.

Contact

Praxia Clinical Solutions, 16-18 Castlereagh Street, Penrith, NSW 2750. Email info@praxiaclinical.com or phone 02 4077 2942, or text 0468 272 942. More ways to reach us are on the contact page.